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Palms Therapeutic Massage

Cancellation Policy

 Please provide 24 hours notice if you need to cancel your appointment. This kindly allows time for your therapist to book another client who may be in need. Clients who fail to provide 24 hours cancellation notice may be charged a fee of 100% of the service cost for new clients and 50% of the service cost for return clients. 

Covid Update: Sept 3, 2021

We are committed to the highest level of safety for our staff and clients. Our COVID-19 safety policies and sanitation procedures are based on the most current AHS and Provincial guidelines to bring you services that are even safer and, therefore, truly relaxing.

stay at home

reschedule your appointment if feeling ill or if you have been exposed to covid-19. staff are closely monitoring their health and know to stay home if they feel sick. Your safety is our first priority.

masks are required

please kindly wear your mask to our clinic.

giving our treatment rooms space to breathe

we are accepting a limited number of appointments per day and allow a minimum of 30 minutes between bookings.

enhanced sanitary measures

sanitizing stations are available throughout the clinic and in each treatment room. We have increased sanitation schedules throughout the clinic using approved disinfectants and paying special attention to high touch surfaces. This includes enhanced cleaning in between sessions and routine deep cleaning. 

 please do not arrive early for your appointment. 

existing clients may arrive 5 minutes prior / new clients 10 minutes prior to their appointment time. Our waiting room is open with added safety measures and disinfecting protocols and we ask everyone to social distance while in the clinic common areas. If preferred, clients are welcome to wait in their vehicles and call up to the clinic to check in and be given further instructions from staff. 

What is a massage at Palms like?

 When you choose to have massage therapy at our clinic in Edmonton, AB, the first thing you'll love is our relaxing atmosphere and lovely soothing treatment rooms. But that's just the beginning of your memorable visit! 

We don’t want to blow your mind, but our secret sauce is our people. We’re Registered  Massage Therapists using medical massage techniques to give you the very best massage tailored to your individual needs. Our goal is to help you feel so much better than you did when you walked in!

You will be given privacy within the massage room to undress to whatever level is comfortable. 
 Climb onto a heated massage table with soft, clean linens; similar to climbing into a freshly made bed. Your therapist will use warm healing touch, exposing one area at a time as they work manually on your muscles with only the highest grade products and oils; to melt you into a state of relaxation, relieve pain and improve your circulation using just the right pressure.